Introduction

This Privacy Policy describes how we collects, uses, and discloses information, including personal information, in connection with your use of our website.

 Privacy Policy – Goldora Exchange

At Goldora Exchange, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

Personal Information: Name, email, phone number, address, KYC documents, bank details.

Transaction Information: Purchase history, trade records, payment method.

Technical Data: IP address, browser type, cookies, device information.

2. How We Use Your Information

To process transactions and deliver services.

To verify your identity (KYC/AML compliance).

To improve user experience and customer support.

To send updates, offers, or transactional communications.

3. Sharing of Information

We do not sell your data. However, we may share information with:

Regulatory authorities (if legally required).

Payment gateways or verification service providers.

Logistics or courier partners.

4. Data Security

We implement advanced encryption and secure socket layer (SSL) technologies to protect your data. Your personal information is accessible only to authorized personnel.

5. Cookies Policy

We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.

6. User Rights

You may request access to your personal data, seek corrections, or request deletion of your data, subject to legal retention obligations.

7. Updates

This policy may be updated from time to time. Changes will be posted here with the updated date.

Contact Us:

If you have any questions, email us at: support- goldoraexchange@gmail.com

Terms and Conditions – 

Goldora Exchange

By using the Goldora Exchange website, you agree to comply with and be bound by these Terms & Conditions.

1. Account Registration

You must be 18 years or older.

You agree to provide accurate and complete registration information.

You are responsible for maintaining the confidentiality of your login details.

2. Trading and Transactions

Prices of gold and other precious metals may fluctuate due to market conditions.

All purchases and sales are subject to verification, including KYC/AML compliance.

We reserve the right to cancel any suspicious or unverifiable transactions.

3. Payment and Delivery

Accepted payment methods include bank transfer, UPI, debit/credit card (as available).

Delivery will be made via secured logistics partners with appropriate tracking.

4. Refunds and Cancellations

Transactions once confirmed are binding and non-refundable, except in cases of technical errors or compliance violations.

Cancellations are accepted only before order processing.

5. User Conduct

You agree not to use the platform for unlawful activities including money laundering or fraud.

You agree not to disrupt or damage our services or systems.

6. Limitation of Liability

Goldora Exchange shall not be liable for any indirect or incidental losses arising out of the use of the platform.

We do not guarantee 

uninterrupted access to the site due to external factors.

7. Governing Law

These terms are governed by the laws of [India/uttarpradesh], and all disputes shall be subject to the jurisdiction of the courts in [Insert City/indian].

8. Modifications

We reserve the right to modify these terms at any time. Continued use after such changes constitutes acceptance of the updated terms.

Contact:

For any queries, write to us at: goldoraexchange@gmail.com